Frequently Asked Questions
Everything you need to know about enhancing your living space with Wigme.
What is the typical shipping timeframe for furniture and decor?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer international shipping for home goods?
Currently, Wigme ships exclusively within the continental United States and Canada to ensure the safety and integrity of our fragile home products during transit.
What is your return policy if a product doesn't fit my space?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply to oversized furniture.
Are the materials used in Wigme products sustainably sourced?
Yes, we prioritize eco-friendly manufacturing. Over 80% of our wooden furniture is crafted from FSC-certified timber, and we use non-toxic finishes on all home decor.
How can I track my order once it has been dispatched?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to our logistics partner's portal for real-time updates.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger home investments.